By Day: Krysia is a Receptionist and Final Document Specialist here at the Norcom Avon office. She has many different tasks that she does throughout the day, but one of the first things she does is collect the packages that UPS, FedEx, and USPS drop off. Krysia spends a lot of time scanning and filing finalized documents that we are constantly receiving. She also does a lot of customer service for Norcom, answering phones and making sure customers are directed to the appropriate departments. When she is not doing one of these tasks, she works closely with the Post Closing Department. Krysia says that she enjoys working for Norcom because she absolutely loves working with everyone here, it’s like a big family and since she is a people person, she loves being able to interact with everyone here, and everyone that visits Norcom.  

By Night: After a long day of work, Krysia enjoys going home, getting into her comfortable clothes and relaxing while watching her favorite T.V. shows on Bravo. Krysia is pretty crafty, so in her spare, time she takes pictures of her friends and family, then creates scrapbooks with the photos. Krysia also loves to do hair and makeup in her free time. For fun, she loves to spend time with her close group of friends, and together they go out and have fun. When we asked Krysia who the most important person in her life was, she said there are three, her mom, dad, and little sister. Her parents have always supported her, and her little sister is like her mini best friend, even though they are 13 years apart in age. Something that most people don’t know about Krysia is that she bakes, designs, and decorates cakes. Her friends joke around and call her cake boss, but it was because of one of her friends that she started creating these cakes in the first place. Her friend needed a fancy cake so Krysia taught herself to make these cakes by watching videos online. Krysia’s cakes look amazing and taste even better!

By Day: Kelsey is an Administrative Assistant for James Morin, helping him with the tasks he needs to accomplish, including reports, securing the retail closet, and meeting with the marketing and retail departments on a regular basis. She has been working at Norcom for 1 year and a half, and is such a pleasure to work with. When asked what she enjoys most about working for Norcom, she replied that she enjoys working with all the people here.

By Night: When Kelsey is not working at Norcom, she stays busy with her family, friends, and the most important person in her life, her daughter. Any free time she has, she spends having quality time with her daughter. Kelsey also works at Ruby Tuesday’s in Cromwell, where she serves food, and is greatly appreciated by her customers and other co-workers. In the spare time she has left, Kelsey has been planning her wedding that is coming up in a few months. For fun, Kelsey enjoys playing basketball, hiking, and line dancing. Kelsey always seems to stay busy, whether she is working or spending her time on many other tasks. 

By Day: At the Avon office, Bill is a Compliance Analyst and is responsible for Norcom Mortgage’s Lender, Branch, and Loan originators licensing.  This includes twenty-three company specific lender licenses, fifty-five branch licenses, and 249 individual state specific mortgage loan origination licenses. During any down time at the office, Bill works on smaller various licensing administrative tasks and assists with some compliance projects.  When he was asked, “What do you enjoy most about working for Norcom?” he said he enjoys the “family type of work atmosphere and the companies continued expansion initiatives”. Bill has been a part of the Norcom team for two years and two months and continues to be a valuable employee.

By Night: After the workday is over, Bill checks in with the most important person in his life, his wife, to make sure he has no other priorities before heading home. At home, his two adopted children, and often times his ex-foster daughter wait for his return so they can plan events for the rest of the night. Together they enjoy watching sports, swimming in their swimming pool, or attending local fairs and events. When they can, they try to escape to their timeshares in Cape Cod and Newport, Rhode Island, where they watch the boats and relax on the beach. Something that most people do not know about Bill is that he was born during the Vietnam War at the US Army Hospital in Landstuhl, while his father served in the US Army. 

By Day: Stephanie is an underwriter here in the Avon office working on conventional, government and USDA loans for both Retail and Wholesale channels. Day to day tasks include analyzing loan documentations for accuracy and completeness, and approving loans in accordance with corporate policies and investor guidelines. Stephanie also works closely with processors, loan officers, AEs and brokers to provide support for questions and issues that might arise throughout the loan process. It can be hectic at times, but the satisfaction she gets in helping people become homeowners is what she loves most about the job.  

By Night: Stephanie is busy at home most nights spending time with her husband, Patrick and raising their 18-month-old son, Preston.  Sometimes on the weekends, you will find her helping out at her family’s Chinese restaurant, Golden Wok, in Waterbury, CT. When she’s not running around chasing after her son and baby proofing the house, she enjoys photography and playing tennis. Stephanie also has a love for travel and adventure. She and her husband have travelled to quite a few places around the world from South Africa, Singapore, Indonesia, and Europe, to the Caribbean Islands and Hawaii.  Recently, they took Preston on his first cruise to Bermuda and think perhaps the next vacation spot will be Disney World. :)

By day: Cliff is the Inside Sales Representative for Norcom Mortgage’s Wholesale Department.  He provides internal support for Account Executives while they are out meeting with their brokers and generating new business.  If you have a scenario question, he has the answer! Cliff also helps with the onboarding of new brokers, and with general questions that arise in the Wholesale Department. He has been with Norcom for 2 years and we hope he sticks around for many more!  

By night:  Cliff enjoys spending time with his fiancé Jennie and son Cody, who is almost 2 years old and growing so fast! Other than his immediate family, Cliff’s entire extended family lives in Portugal and he looks forward to visiting them all this summer! Cliff also enjoys playing softball. In addition to playing on Norcom’s very own team, he also spends a lot of time playing with 3 others: Best Oil/Mcfairlawns, Wasted Talent, and the Pigs!