By Day: Kim is new to the Norcom team and has been with us for a few months acting as Sales Manager in our Glastonbury, CT office. Her daily goal is to reach at least five contacts through calls, emails, and getting out on the road to visit referral sources and find new business opportunities. Being new, Kim has found the support of the IT and Marketing Departments invaluable and she learns the ropes. She loves the collaborative community at Norcom and finds it refreshing that if she needs help working through a loan scenario, she can simply walk over to speak with the Underwriting Department who is always more than willing to help. You can often find Kim at any number of networking events as she is constantly working to get out and make new business connections.

By Night: Kim recently bought a new home so she is currently occupied with decorating it and exploring the new surroundings with her two dogs, Meaty and Kali. Her two children bring her the most joy in life. Her son is a US Marine Vet and her daughter had an exciting amateur Motocross career which took the family on extensive travel. Kim spends her free time supporting military families through a variety of online communities, serves as the Deputy Treasurer for Eastford, CT, and enjoys riding motorcycles. She loves going to live concerts and spending time at any beach she can get to, including a recent trip to Hawaii. Most people don’t know that while she does not actually fish, she hosts a huge open house party for family and friends on opening day of fishing seasons and considers it one of her favorite traditions.

By Day: Eric has been part of the Norcom family for just over a year, but has been in the industry for over 12. As a Loan Officer at our Avon office, Eric works diligently to make sure his files are clean, that all borrower documents are received and accounted for, and that a plan is place to spend time networking and meeting with real estate colleagues on a regular basis. He mostly works with the processing and underwriting departments as they are critical in getting his loans closed on time and making sure the clients he has are happy customers. Eric feels the support he receives from upper management at Norcom is critical to his success. He values their commitment to providing continuing education, training, and business development support.

By Night: Eric is committed to his clients and often times will spend time at night helping them work through the mortgage process. Once he feels they are moving forward with confidence, he will put on his Dad hat and play with his two year old son, Ethan. He also loves to help his wife with dinner. When all is quiet at the end of the evening, Eric will enjoy at least one hour of Netflix. With an active two year old, most of Eric’s life is scheduled around nap time, but he gets out to golf whenever he can. He also spends time visiting his family, skiing, playing tennis, camping, and boating. Most people don’t know that Eric has a passion for nature shows and has often dreamt of becoming a wildlife photographer.

By Day: Anita is the Branch Manager of our Southbury. CT location and has been with Norcom since June of 2017. She divides her day into a schedule she can manage, which consists of spending time outside of the office making sales calls, attending business development functions, working on client qualifications, and gathering closing conditions for her loans. Anita works closely with the processing, underwriting, and closing departments and values the level of communication available to her as she oversees all of her branch loan applications. She also relies on the marketing department to keep her supplied with fresh content and quality materials. Anita feels the people she works with at Norcom, from senior management on down, are truly wonderful and they make a sometimes stressful business very enjoyable.

By Night: The day does not typically end for Anita following traditional business hours and she often spends time at night speaking with clients when it’s more convenient for their schedules. She does make sure that there is always time to play with her dog, read, and exercise. Anita’s passion is travel, and she has visited over 30 countries! To Anita the most important person in her life is her son, Conor.

By Day: Miranda is the Branch Manager of our Belchertown, MA location and has been part of the Norcom family for 5 months. A typical day for Miranda requires her to wear many hats. As the Branch Manager she is constantly working to support her loan officers in their mission to deliver quality customer service. She has a pulse on marketing trends and works diligently to implement effect business development strategies for her team. Since joining Norcom she has gotten to know the entire Avon office and has loved every minute of working with them in partnership to run her branch effectively.

By Night: Despite her busy daily schedule, Miranda is committed to three things on a nightly basis; working out, cooking dinner, and cleaning her house. In the winter you can find her skiing, while in the summer she will enjoys long motorcycle rides. Her family is valued among all else and she love spending time with them whenever she can. Most people wouldn’t know that Miranda enjoys foraging in the woods for a variety of mushrooms, and considers it a great escape from the busy schedule she typically keeps.

By Day: Tracey has been with Norcom for over 2 years where she works up front as a Receptionist and Final Document Specialist. She has many different tasks every day which include answering phone calls and transferring these calls to the appropriate departments. Tracey also works closely with the Post Closing Department where she helps with sending and receiving final documents. She loves her job at Norcom because of the people she gets to associate with each day and the diversity that comes with the position. The interaction she has with her coworkers makes her job exciting and fun because she gets to meet so many people.

By Night: Outside of work, Tracey’s day consists of going home and having dinner with her husband, Roy. She then heads off to the gym and when she gets back home she continues working on her second job, Ebay. Tracey has been selling products she finds at estate and tag sales for over 17 years, where her daughter jokingly calls it, “hillbilly handpicking”.  She really enjoys the connection she makes with people through this business as well as being on the hunt for items that are often requested. When it comes to having some fun, Tracey loves to try new restaurants and going on long drives with her husband where they have no particular destination to get to, just wherever the road takes them. Tracey’s husband and her children mean everything to her and she could not imagine her life without them.